SHIPPING POLICY

Venus Transit is committed to delivering your products safely, thoughtfully, and on time. Once your order is placed, it enters our processing queue within a short window and is dispatched through trusted delivery partners.

Depending on your location, orders usually arrive within a standard delivery window, though unexpected delays may occur due to logistics, weather, or high-demand periods. You will receive tracking information once the order is shipped, allowing you to follow its journey until it reaches your doorstep. We take extra care in packing fragile incense products to ensure they remain intact during transit. In rare cases where a courier delay or transit damage occurs, we encourage you to reach out to us immediately so we can assist you with a suitable resolution.

Shipping charges, if applicable, are calculated transparently during checkout. By placing an order, you agree to provide accurate address details to prevent delays or failed deliveries. Venus Transit strives to make every delivery a smooth, calm, and effortless experience, aligned with the purity and intention of our brand.